- Proven Results for SMEs
Real SMEs, Real Success Stories
See how AssistFlex has helped small and medium businesses scale their operations, reduce costs, and improve efficiency.
- Real Estate Services
Calla Property
The Challenge
Manual coordination, lack of integrated systems, and inefficient workflows for managing property listings and client inquiries.
Our Solution
Full-time Zoho Support to optimize their Zoho One ecosystem (CRM, Projects, WorkDrive, Campaigns) with custom automation for lead and property management.
+200%
Workflow Efficiency
+80%
Team Collaboration
15hrs/week
Admin Time Saved
“Henry’s knowledge and passion have been important in improving how we manage our business operations. Because of his thorough understanding of Zoho One and his unwavering commitment to ensuring its optimal operation, our workflow has been streamlined and our productivity has improved.”
Susan Farquhar, Managing Director | Calla Property
- Cleaning Services (Australia)
Divine Cleaning
The Challenge
Divine Cleaning faced difficulties managing their growing number of cleaners, onboarding documentation, and day-to-day operational workflows. The manual process of collecting cleaner information, contract signing, and job assignment tracking was time-consuming and prone to errors.
Our Solution
AssistFlex developed a custom Zoho Creator portal for cleaner onboarding and management, tightly integrated with Zoho CRM. This included automated workflows with Zoho Sign for contracts, role-based access for cleaners and admins, and real-time data synchronization.
-60%
Onboarding Time
Reduced
Admin Overhead
100%
Data Centralized
“AssistFlex has been an incredible help to my business. They first handled the migration of my website from Zoho to WordPress, and the entire process was seamless. The team truly listened to what I wanted, understood my vision, and delivered a layout that perfectly matched my expectations. They also set up a client referral program within my Zoho CRM, allowing me to easily track referrals and reward clients who recommend my services. Their efficiency, attention to detail, and excellent communication made everything run smoothly. I have no hesitation in recommending AssistFlex — they’re a fantastic team who deliver quality work promptly and professionally.”
— Diane, Owner of Divine Cleaning, Australia
- Home Improvement & Franchise (Australia)
Gutter Knight
The Challenge
As a fast-growing franchise, Gutter Knight needed a centralized CRM to manage operations, leads, and performance data, which were handled manually across multiple spreadsheets.
Our Solution
AssistFlex provided full Zoho One implementation, designing a CRM from scratch with custom modules, a sales pipeline, user roles, and automated workflows for lead assignments and follow-ups.
Reduced
Lead Response Time
Centralized
Franchise Visibility
Automated
Sales Reporting
“I’ve been working with Assistflex with Henry, he actually build our Zoho Platform from a reception down to campaigns and everything in between. I couldn’t recommend other consultant and don’t hesitate to work with Henry.”
Matthew Bell, Business Development Manager | Gutter Knight Australia
What Our SME Partners Say
Hear directly from businesses that have transformed with AssistFlex
“Henry was an amazing find and did a fab job for us. He was prompt, always came up with good ideas and went well beyond what was required. He also has strong skills in all the Zoho apps and as a previous “coder”, we can automate workflows and write scripts that just work with Henry. Highly recommended.”
Ross Baker
Co – CEO & Co – Founder
MEDirect
“Henry is an experienced CRM specialist with a solution orientated attitude to complex workflows. His knowledge of Zoho was great and he took on questions and sourced answers quickly which helped with the launching of the CRM faster.”
Lee McMahon
Co–Founder & Chief Business Officer
Clara
“AssistFlex provided exceptional Zoho support and streamlined our operations. Their expertise and responsiveness greatly improved our CRM workflows and efficiency.”
Joean Soliman
Operations Manager
Calla Property
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